Internal operational information

SOZO BrainOffice

A private clinical and operational platform for the daily work of SOZO Brain Center practices. It brings patient workflows, documents, appointments, services, invoices and specialist settlement routines into one responsive workspace.

Voecklabruck
Operational rollout this week
Vienna
Planned as the next SOZO practice deployment
Access
Authenticated use on iPhone, iPad and desktop systems
SOZO BrainOfficePrivate environment

Practice platform

One workspace, separate responsibilities.

Clinical workPatientsrecords, documents and prescriptions
OperationsCalendarappointments, staff and locations
Settlement
services, invoices, payment status and SOZO-specific reporting

Architecture

Designed around practice-owned data and controlled access.

Application layer

BrainOffice uses an ASP.NET Core application with PostgreSQL for structured practice data. Role-aware workflows keep operational, clinical and billing responsibilities distinct.

Patient files

Patient folders are retained on practice-controlled, encrypted Synology storage where configured. Files are not exposed as public NAS links; access is requested through the authenticated application context.

Remote use

Authenticated, approved devices can use the practice workspace from iPhone, iPad and desktop systems. The public website is separate from the patient application and provides no patient-data access.

Practice operations

Fast daily workflows, including complex settlement work.

01

Patient workflow Patient dashboards, diagnoses, prescriptions, referrals, documents and PDF-based communication are managed in context.

02

Billing workflow Service capture, invoice creation, payment reconciliation, reminders and invoice history are designed for rapid day-to-day handling.

03

SOZO settlement The platform includes the foundations for practice-specific commission, service and settlement reports, with separate responsibilities for clinicians, staff and administration.

04

Multi-practice operation Voecklabruck and Vienna can operate as separate locations with defined data scope, practice headers, workflows and financial contexts.

Calendar and patient preparation

The calendar is the operational centre of the practice day.

Demo environments can present prepared appointments in both daily and weekly views. Focused calendar lists can be generated and printed for a selected period, practitioner, location or appointment type.

DayTuesday · 10:00
08:00Consultation09:00Neuromodulation10:00Follow-up11:00Assessment
WeekSelected practitioner
MonTueWedThuFri

Appointment communication

When a booking is prepared, the practice can queue appointment reminders and diagnosis-specific information files for the patient. The exact send plan remains visible and controllable in the patient and appointment context.

Prepared questionnaires

For defined care paths, such as MS or Parkinson care, the practice can prepare relevant score questionnaires and information material before the visit, so patients arrive with the appropriate material ready to complete.

Digital agreements

Integration for a patient signature display is being prepared. It will support guided review and signing of treatment, publication and study agreements, with the signed result retained in the patient record.

Current SOZO locations

Two practice locations, one carefully separated platform.

SOZO Brain Center Voecklabruck

SOZO Brain Center Voecklabruck

Operational rollout is scheduled for this week.

SOZO Brain Center Vienna

SOZO Brain Center Vienna

Planned as the next location to work with BrainOffice.

Engineering approach

Fast iteration, clear operational controls and transparent status.

Codex-assisted development

SOZO BrainOffice is developed with OpenAI Codex as an engineering assistant. It supports rapid implementation, structured code navigation, repeatable checks and focused technical review under practice-led direction.

Active database watchdog

A dedicated PostgreSQL watchdog checks the production database every minute. If the existing database process is unavailable, it starts the established cluster and records the recovery event without changing patient data.

Planned standby infrastructure

A second mini-PC server is planned as the next resilience step. It will require separate backups, tested replication and a documented failover procedure before it can be described as active redundancy.

Security and compliance status

Security-focused by design. Formal compliance work remains in progress.

BrainOffice is built with encrypted practice storage, HTTPS-protected services, access control, audit-oriented workflows, separate clinic contexts and controlled remote access. No software system can honestly promise absolute security.

The complete implementation and documentation required for all Austrian and European medical-practice data-protection obligations is not yet finished. This work is actively being completed over the coming weeks before broader use is considered.

Controlled demo access

Demo accounts are enabled individually.

Evaluation access is not self-service. It is enabled only after direct contact and a manual review of the requested demo account.

For a controlled demo request, contact Dr. Helmut Retzek by WhatsApp or telephone.

WhatsApp+43 669 104 18 270